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Emergency and backup power
Generator maintenance
Inspection, testing and repairs so your generator starts when the lights go out.
Generator and transfer switch maintenance in Edmonton: scheduled inspections, load testing, battery and block heater checks, repairs and records.
Backup that has not been tested is a guess
Generators sit idle most of their lives. When they fail during an outage, the cause is usually something simple that maintenance would have caught: a dead starting battery, a failed block heater, low coolant, a stuck transfer switch or a controller left in the off position.
Regular maintenance turns your generator from something you hope works into something you know works. For buildings with code-required emergency power, it is also an obligation, with records the authority and insurers may ask to see.
- Starting batteries that will not crank in the cold
- Block heaters that failed in summer and were never noticed
- Transfer switches with worn contacts or wrong settings
- Fuel that has degraded or gelled
- Controllers showing alarms nobody has read
The same applies to the equipment around the generator. A transfer switch that has not operated in a year, a battery charger with a blown fuse or an exercise timer that reset after a power blip can all leave a healthy engine unable to help.
What we check
Engine-side service such as oil, filters and coolant can be done by us or coordinated with your generator dealer. Our focus is the electrical system around it: starting batteries and chargers, controller settings and alarms, the transfer switch, and the connections between them.
Each visit ends with a written record: what was checked, what was found, readings such as battery voltage and load test results, and anything that needs attention. Over time, that history shows trends and helps plan replacements before failures.
Load testing
Many generators exercise automatically every week, but often with no load. That proves the engine starts, not that it can carry your building. Periodic testing under load, either by transferring your real loads during a planned test or with a portable load bank, proves output and finds weak parts.
For buildings where CSA C282 applies, specific inspection, testing and record requirements must be met. We follow those requirements and the manufacturer's schedule, and keep the records.
Load testing is planned with you in advance, since transferring real loads may cause a brief interruption. Where that is not acceptable, a load bank lets us test without touching building power.
Winter readiness
Before winter, we check the block heater and battery warmer, battery condition, fuel and anything that could block the intake or exhaust once snow arrives. A unit that struggles to start in October will not start at -30 C.
Glance at the generator's status lights and the transfer switch after each weekly exercise, and listen for it to run. If it did not run, or a fault light is on, call us.
Generators can start automatically at any time. Never open the enclosure or work near the engine unless the unit is properly shut down and locked out by a qualified person.
Spring is a good time for a second check on units that worked hard through the winter, especially diesel units that may have run many hours during outages or tests.
Plans and records
We set up maintenance plans by site, with visits scheduled to suit your generator, its use and any code requirements. Results, deficiencies and quotes for repairs are posted to our online job management system, so you always know the status of your backup power. Cost depends on generator size and type, the number of units and transfer switches, the visit frequency and whether load bank testing is included.
We can also maintain transfer switches and UPS systems on the same plan, so all your backup power is covered by one schedule and one report.
Questions we hear
How often should my generator be serviced?
It depends on the unit, its use and whether it is code-required emergency power. We set a schedule based on the manufacturer and applicable standards.
Do you service home standby generators?
Yes. Annual service before winter is a good routine for most homes.
What is a load bank test?
A portable load bank applies a controlled load so the generator can be tested at output without affecting your building.
Can you fix a generator that did not start during an outage?
Yes. Call our 24/7 line and we will diagnose the problem.
How this job runs
What to expect
Inventory
We record each generator, transfer switch and its settings, and review past service history.
Schedule
Visits are planned to suit the manufacturer's schedule, your use and any code requirements.
Inspect and test
We inspect, test under load where planned, and record the results.
Report and repair
You receive a report with any deficiencies and repair quotes, and approved repairs are completed.
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Read before you book
Standby vs portable generators: which one fits your home
A plain comparison of permanently installed standby generators and portable units with an inlet, so you can match backup power to how you actually live through an Edmonton outage.
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Carbon monoxide, cold starts, cords and fuel: practical safety habits for Edmonton homeowners who rely on a portable generator when the power goes out.
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Standby and portable generators fail most often from neglect, not age. Here is what to check, when, and what to leave to a technician, with Edmonton winters in mind.
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Call the 24/7 line or send a request and we'll set up a consultation and a free estimate.