3400, 10180 101 St NW, Edmonton, AB T5J 3S424/7 service 1 (800) 716-8955
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Panels and service upgrades

Service upgrades

More capacity for EV chargers, heat pumps, suites and growing businesses.

ResidentialCommercialIndustrial

Electrical service upgrades in Edmonton, such as 100 A to 200 A: load calculation, meter base and mast, utility coordination with EPCOR or FortisAlberta, permits and inspection.

Why upgrade your service

Your electrical service is the connection from the utility to your building, sized in amps. It sets a limit on how much power you can use at once. Many older Edmonton homes have 60 or 100 amp services, and many small commercial buildings were built for much lighter loads than today's tenants bring.

Common reasons to upgrade:

  • Adding an EV charger, especially a second one.
  • Switching to a heat pump or electric heating.
  • Adding a basement suite, garage shop or hot tub.
  • Adding air conditioning in a home with electric appliances.
  • A commercial tenant bringing in kitchen equipment or machinery.

What gets upgraded

A service upgrade usually includes a new meter base, a new main panel and new service conductors on your side of the meter. For overhead services, that often means a new mast too. The utility then upgrades or reconnects its side.

FIG 01Alberta Electrical
Drawing of a utility pole with transformer and service drop to a house. The mast, meter base and new panel on the house side are highlighted orange as the owner's equipment.Who owns what in an overhead serviceutility poleHOUSETransformerService dropMastMeter baseNew panelutilityowner's side, replaced in an upgrade (varies)
In an overhead service, the utility owns the transformer and service drop, while the mast, meter base and panel are on the owner's side and replaced during an upgrade.

Where exactly the utility's responsibility ends depends on the utility and the service type, and underground services work differently from overhead ones. We confirm the details with EPCOR, FortisAlberta or your utility during planning.

The process

We start with a load calculation to choose the right size. Then we apply for the electrical permit and work with the utility to book a disconnect and reconnect date.

If the mast, meter base or service entrance needs to move, for example because of a new addition or a deck, we plan the new location with you and the utility. Clearances from windows, decks and the ground all matter for overhead services.

FIG 02Alberta Electrical
Five-step flow: load calc, permit, utility, upgrade day highlighted navy, and inspection, with notes on what happens at each step.Service upgrade timeline01Load calcsize it02PermitCity / AHJ03Utilitybook date04Upgrade daypower off05Inspectthen energizeUtility lead times vary with the season and the type of change.Underground services and pole work take longer to schedule.
A service upgrade moves from load calculation and permit to utility booking, the upgrade day and inspection.

On upgrade day, the power is off while we replace the equipment. After our work is inspected or approved as required, the utility reconnects. For most homes, this happens in a single day, though scheduling with the utility can take weeks, so plan ahead.

TipPlan before winter

A day without power is easier in September than in a January cold snap. If you know you will need an upgrade, book early in the season.

Commercial and industrial services

Commercial and industrial upgrades are larger projects, often three-phase at 120/208 V or 347/600 V, and may involve new switchgear, transformers and engineered drawings. Utility lead times can be long. We coordinate the full process and plan outages around your hours. See switchgear upgrades for larger equipment.

Cost depends on the new service size, overhead or underground entry, distance to the utility connection, whether the panel moves, the number of circuits, grounding upgrades, and any utility charges. We explain each part in the quote.

Is an upgrade really needed?

Not every new load means a bigger service. Before recommending an upgrade, we look at alternatives that might do the job for less:

  • An EV energy management system that shares capacity between the charger and the rest of the house.
  • Choosing a heat pump sized and controlled to limit electric backup heat.
  • Moving some loads to gas or reducing simultaneous use.
  • Replacing old, inefficient equipment that eats up capacity.

If an upgrade is still the right choice, we size it with room for the next ten years, not just this project. Changing a service twice costs far more than doing it once.

Questions we hear

How long does a service upgrade take?

The work itself is often done in a day for a home. The overall timeline depends on permit and utility scheduling.

Is 200 A always enough?

For most homes, yes, but large homes with electric heat, several EV chargers or a suite may need more or need load management. The load calculation tells us.

Do I need to be home?

Someone should be available at the start and end of the day. We will let you know the schedule in advance.

How this job runs

What to expect

  1. Size it

    We review your loads and plans and run a load calculation to pick the service size.

  2. Apply

    We apply for the permit and submit the utility request for disconnect and reconnect.

  3. Upgrade day

    With power off, we install the new meter base, mast or entry, and panel, and move circuits over.

  4. Inspect and reconnect

    The work is inspected or approved as required, the utility reconnects, and we test everything.

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